When you place an order on our website, we collect the personal information you give us such as your name, address, phone number and email address.
The shipping address and phone number are only used for delivery purposes. The billing address is only used for accounting and tax filing purposes.
Why we need these informations :
- to fulfill orders, file postal claims, provide customer support
- to contact you about your order
- for accounting & tax purposes, as required by law
We never share your information with any third party other than the postal services and the fiscal authorities. The payment processor (credit card or Paypal) also requires your billing details for transactional and legal purposes.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email address : with your express permission, we send you emails about our store, new products and other updates. You can unsubscribe at any time at the bottom of the email.
How long do you keep my information ?
We retain customers’ information as long as is required by law, generally 5 years.
How do I withdraw my consent or request corrections ?
You have the right to access, change, restrict or delete your personal information from our database. To do so, you may contact us at firstname.lastname@example.org. You can also mail us at KF CREA, 9 rue Charles Coulomb, 28000 Chartres, France.