Gift Card FAQ
How do I use my Gift Card when ordering ?
Add items to your cart normally. Once you are ready, go to the Cart, verify the content and click "Go to Checkout". You can then enter your gift card’s code into the "Discount" textbox on the right and click "Apply".
If there is remaining balance on the Gift Card, you can use it again in the future, as one gift card can be use for multiple orders.
Do you accept returns on items purchased with a gift card ?
We do, but gift cards cannot be refunded, so if an item purchased with an e-gift card is returned, we’ll generate a new gift card equal to its price. Be sure to mention your order number & email address when returning. Our Return Policies apply normally.
How long is my gift card valid ?
Gift cards don’t have an expiry date. So you can use it anytime you want, and they can be used on multiple orders as long as there is still an unused balance on them.
If you experience any issue, contact us for assistance at contact@kurafuchi.com !