By ordering from us you agree to the indicated price and item description as displayed on the website.
We do our best to take pictures as accurately as possible. However, the colors may look slightly differently depending on your computer monitor.
For items available in several sizes, size indication is specified in the description text. Kurafuchi cannot be held responsible in the case of an error in the choice of size by the buyer. In case of doubt on which size to choose, feel free to contact firstname.lastname@example.org for advice.
We currently only accept online credit card payments (processed via Stripe) and Paypal.
The payment process is securised and Kurafuchi never has access to your bank information.
Kurafuchi is not responsible in the case of an order paid using a fraudulent method of payment. We reserve the right to cancel an order on suspicion of fraud if the provided billing information does not match the credit card company's information.
We often offer special discounts and coupon codes to our customers. The coupon codes have to be used at the time of the purchase just before payment and validation of the order. Please note that later discount or refund cannot be applied if you forget to input your coupon code while ordering.
You are responsible for the accuracy of the information you provide when placing an order from us. We ask that you always double-check that the name & address are correct. Kurafuchi declines all responsibility in case of a package undelivered or delayed because of an incomplete or erroneous recipient address. Any refund will have to wait until the package is returned to us. In case of a re-shipping, the new shipping costs will be at your charge.
Orders will always be shipped to the address on your receipt, which is the address you gave us when ordering.
For detailed information about shipping and delivery time, please visit this page.
If you wish to cancel an order, you need to contact us 12 hours after placing the order at the latest. We cannot accept any cancellation request outside of that timeframe.
Refunds will be adressed to the same account that was used at the time of payment. In the case of an order paid via Paypal, the refund will be credited to your Paypal account.